14 Best Return Apps For Shopify For Smooth Returns [2024]

Running an e-commerce business isn't easy especially when competing in today’s competitive era. While trying to scale up your business, you may come across various difficulties related to your product's returns and providing your customers with the topmost satisfactory support for your products and services. 

To make things simple and easy for your business, you will eventually want to opt for return apps for Shopify. But due to the availability of such a wide range of apps to choose from, you might get confused about which one is better for your business. So to make things easier for you, we curated a list of the best return apps for Shopify. So, let's get started with our top picks:

Tips For Selecting a Shopify Return App

• Make sure the app does not reduce the speed of your website, as this can hamper your site SEO.
• The return management app should offer a hassle-free return or exchange experience to the customer.
• Customizable return portal that allows you to customize everything and make it look professional. This can build trust among your customers, thus improving your overall order value.

Let's Uncover the 13 Best Shopify Return Apps!

1. AfterShip Returns Center

by Automizely & AfterShip

With over 1600 customer reviews, the AfterShip returns center is one of the top best Shopify returns apps available on the Shopify app store. 

It offers its users a bucket load of features such as Branded returns pages where they can add their company's logo and information to increase brand loyalty. Returns management portal helps in keeping track of all types of returns and search options to ease up the return process management. 

Advanced automation tools for easy establishment of eligibility rules in various categories such as the returns window, eligible returns per order, etc., and much more.

Key Features

• Can integrate with over 13+ couriers.
• Advanced automation rules to reduce returns costs.
• Ability to manage all returns requests efficiently.
• Availability of Various returns methods
• Customizable returns center to improve your brand loyalty and customer satisfaction.

Rating: 4.7/5.0

Price: They offer 3 paid plans i.e. ESSENTIAL plan for $9/month followed by a GROWTH plan for $29/month and a Pro plan for $99/month. A free plan is also offered.

Shopify app link

2. EcoReturns

EcoReturns is an AI-powered Shopify returns app by Saara Inc., that automates returns management and Shopify exchanges, while reducing refunds and frauds. It has a highly configurable return portal, return policies, return reasons, automation rules and branded notifications.

This app also features ChatGPT to guide the customers through the returns and exchanges process 24/7, providing a smooth experience throughout. In-depth analytics give you deep insights on trends and patterns, helping you make strategic decisions.

Key Features

• Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
• Use inbuilt discounted labels/shipping or connect your own shipping provider.
• AI-based tools to prevent returns, RTO & improve your profitability.
• APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
• ChatGPT powered chatbot for awesome customer experience

Rating: 4.9/5

Pricing:  Forever free plan, Advanced Automation Plan for $19 a month, Ultimate AI Plan for $89 a month.

Shopify App Link

3. Return Prime: Order Return

by Appsdart Solutions Private Limited

The app offers various features like the Branded return page for easy customization according to your brand. Notifications make it easy for your customers to stay updated during the return process. You can also export custom reports to analyze. 

Mobile responsiveness makes it easier for your customer to operate on mobile devices. Also, the ability to design and send email notifications to your customers in any language breaks the bonds of a language barrier between you and your customer, thus increasing brand loyalty.

Key Features

• Branded return page for easy customization according to your brand.
• Customizable notifications to notify customers up to date at each stage of the return process.
• Ability to define return and exchange window as per your policy
• Ability to design and send email notifications to your customers in different languages
• 14 Day refund on all paid plans with no question asked

Rating: 4.9/5.0

Price: Three paid plans i.e. GROW plan for $9.99/month, GROW plan for $49.99/month and Grow plan for $99.99/month. A FREE plan is also available.

Shopify app link

4. Rich Returns

by  Rich Returns & Exchanges

The app comes with a central dashboard that allows your team to manage returns on your Shopify store effortlessly. It enables both small and large brands to automatically process returns, exchanges, and refunds for their store.

With its easy returns management plugin, you can improve your customer’s overall satisfaction and also automate returns. This helps you boost customer trust and create a positive return and post-purchase experience.

Key Features

• Easy Returns & RMAs to save both time and money
• Fully Customized Returns Portal for better brand representation
• Analytics & Business intelligence for detailed reports.
• Shopify Plus & Cross border Returns for better scaling
• Ability to exchange for entirely different products or another variant of the product.

Rating: 4.9/5.0

Price: Four paid plans are available. The STANDARD plan for $9/month, PRO plan for $29/month, PREMIUM plan for $99/month, PLUS plan for $199/month.

Shopify app link

5. PostCo 360: Returns Center

by PostCo

PostCo 360 is another great return app you can use for your Shopify store. It features various control options for customizations of your return center according to your brand. It enables instant variant exchanges based on your stock availability in your Shopify inventory, thus reducing that extra time and effort. Furthermore, it also sets up your return window to automatically disqualify overdue returns and makes the process much more streamlined. 

With automated email notifications, your customers always stay in the loop which increases customer retention. It also features integration with more than 50 carriers worldwide. With the ability to configure your own policy rules, you can build and rank your own unique set of return rules with various conditions and outcomes according to your brand.

Key Features

• Customize everything from the logo, theme colors, return policy, and more.
• Automated email notifications are provided to keep your customers informed at each stage of the return process.
• Allow your physical stores for in-store returns.
• Ability to create multiple carrier options both for domestic and international customers.
• Availability of inline comments to keep your team informed at each stage of all return requests

Rating: 4.9/5.0

Price: Three paid plans i.e. BASIC plan for $49/month, and PRO plan for $129/month, Premium plan for $199/month, and a 14-day free trial for beginners.

Shopify app link

6. Loop Returns & Exchanges

by Loop

The biggest fear of any online shopper is the hectic return policies of eCommerce websites, and this app perfectly breaks that fear by making sure your customers get the most seamless return experience. You also get the ability to design a return system that perfectly matches your brand image. 

It also provides you with the ability to customizable your returns & exchanges application according to your business rules and policies. Complete returns automation gives you full control over how and when returns get approved, using certain event triggers for automatic approval of returns. With In-Line Exchanges, customers can easily swap their products for a new variant.

Key Features

• Fully-Branded Return Management App.
• The ability for customers to seamlessly swap their products for any new variant.
• Complete Returns Automation for better control on how and when returns get approved.
• In-Line Exchanges for seamless swap ability of products for any new variant.
• Dedicated Returns Portal for best customer experience.

Rating: 4.8/5.0

Price: Three paid plans are available. STARTER plan for $59/month, ESSENTIAL plan for $200/month, and ADVANCED plan for $415/month.

Shopify app link

Return apps can sure reduce the husstle of managing return orders but there are other aspects as well where you can help your team get rid of the unnecessary burden. Try our In Store Pickup Local Delivery App and fully transform the way you manage pickups, local deliveries, shipping and much more. Try our App and don`t worry, we offer free setup assistance as well.

7. Returnly

by Returnly Holdings, LLC

Returnly is another great return app that easily integrates with your Shopify orders while also power’s your store’s own self-serve Returns Center. It offers various premium features like Auto Refunding, Pre-built Integrations, Variant Exchanges, Custom URLs, and much more which helps in maximizing revenue retention.

Its Fully brandable Return Center helps you to easily customize it according to your brand’s vibe. Policy Controls help you get a broader view of the returns. Also, the returnly dashboard helps you get crucial insights on the returns process.

Key Features

• Pre-built Integrations like Help Desks, 3PLs, ERPs, and more are available.
• Fully brandable return center for better brand customization.
• Actionable Analytics
• Custom URLs
• Multi-Warehouse Locations

Rating: 4.0/5.0

Price: Three paid plans are available. BASIC SHOPIFY plan for $29/month, SHOPIFY plan for $59/month, and ADVANCED SHOPIFY plan for $149/month. A 14-day free trial is also available.

Shopify app link

8. Clicksit Return Centre

by clicksit app limited

With over 400 positive reviews, clicksit Shopify app offers its customers a free plan in which they provide various functionalities like branded returns portal, retailer progress updates, customer email notifications, and a dashboard to manage their returns with ease. 

It also offers a support team which is available 7 days a week. Branded customizable email notifications help you and your customers to be up-to-date at all times and increase brand image. You can also set it up on your domain and theme.

Key Features

• Control and automate returns management
• Customizable email notifications and progress updates for you and your staff.
• Easy to set up.
• The flawless refund process for greater customer satisfaction.
• Branded returns portal

Rating: 4.7/5.0

Price: Free to install. More premium features are available at extra cost.

Shopify app link

9. Returns Management System

by Spice Gems

Being at number 8 in our list, the Returns Management System is also equipped with its fair share of features. Easy for Customers feature lets you simply embed a Request Creation form on your store and allow your customers to create returns without the need to log in. 

With Automate Return Shipping Labels feature, the customers can easily generate and print prepaid shipping labels without any intervention from the support team. Exclude Products from Return feature helps you to exclude products that are not eligible for returns. Also, the Admin can override the return rules and manually create a return request accordingly.

Key Features

• Ability to send prepaid return shipping labels to customers
• Automate Return Shipping Labels
• Customers can return multiple products in a single request
• Ability to override return rules
• Custom return reasons to better suit your workflow

Rating: 4.9/5.0

Price: One paid plan for $19.99/month. A 30-day free trial is also provided.

Shopify app link

10. easyReturns ‑ Return Portal

by 247APPS

This app enables the Shopify stores with a great return portal allowing their customers to easily request the returns without much of a fuss. 

With its dashboard, you can have a quick overview of all open returns and can easily navigate to return details for further information. This app also creates a return label for your customers if they have a DHL account setup via the app settings.

Key Features

• Availability of Statistics and reports.
• Various automation rules are also available.
• Ability to use QR code scan and return slip for goods receipt.
• Your customers can do return registration via the public portal.
• The buyer receives a return label immediately or after the approval of the request.

Rating: 5.0/5.0

Price: One paid plan,  i.e. BASIC SHOPIFY plan for $9/month. FREE PLAN is also available.

Shopify app link

11. FlexReturn Return Center

by Flextech

It features a Customizable Return Portal which you can fully customize accordingly to better suit your brand image. With automatic return approval and shipping label generation it helps in saving that extra time while reducing workload as a bonus.

 Returns Admin Panel provides you with advanced filterable returns list capabilities and helps you to manage your return policies efficiently. Refund, Exchange & Repair provide you with the options related to refund and exchange options. Flexible Return Rules help to set up various rules according to your brand. Return Requirements allows you to set up various requirements for returns.

Key Features

• Returns admin panel for a broader view of the return process
• Customizable email templates
• Flexible Return Rules
• Ability to set up Return Requirements
• Automatic approval of return and return label generation

Rating: 5.0/5.0

Price: Paid plans are SMALL plan for $6.99/month, MEDIUM plan for $19.99/month, LARGE plan for $69.99/month. A FREE plan is also available.

Shopify app link

12. Return Rabbit

by ReturnRabbit Inc.

Talking about this newcomer, the app comes with a robust analytics dashboard that offers you a 360-degree view of your return management process. With this, you get to view a larger picture, thus enabling you to properly analyze return reasons and product feedback from the customers.

The personalized returns portal provides easy customizations for your returns portal to better fit your brand flawlessly. Powerful exchanges & recommendations feature enables tailored exchange options while also maximizing your revenue retention. With the help of automation, you can direct when and how returns get approved and automatically process them for warehouse teams. Email notifications and many other features are also available.

Key Features

• Custom automation and business rules.
• Automate everything from start to finish.
• Powerful exchanges & recommendations.
• Fully branded returns portal.
• Actionable analytics & ROI-based reporting.

Rating: 5.0/5.0

Price: Three paid plans are available. STARTUP PLAN for $200/month, GROWTH PLAN for $400/month, and MARKET LEADER PLAN for $515/month. There is also a 14-day free trial available.

Shopify app link

13. Happy Returns

by Happy Returns

The app offers customization of the return portal to ensure the look and feel of your brand. It features the ability to configure the app to apply your return policy for better brand representation. With exchanges based on available inventory, it ensures one-click exchanges for size, based on shopper return reason and available inventory. 

It enables automating return shipping to ensure reduced costs. Packed with aggregation for bulk shipping it helps in saving you more money. It also provides powerful tools, tracking & reporting to your CX teams to make exceptions and manage returns easily with the ability to export data with custom reports for returns.

Key Features

• Ability to configure the app to apply your return policy.
• Ability to customize the return portal accordingly with your brand’s look and feel.
• Automate return shipping and reduce costs.
• Provides powerful tools, tracking & reporting to your CX teams.
• Availability of aggregation for bulk shipping helps you save more money than usual.

Rating: 4.9/5.0

Price: Two paid plans are available, i.e. a PRO plan for $350/month and a PLUS plan for $500/month.

Shopify app link

14. ShippyPro ‑ Shipping made easy

by ITALIAN VALLEY SRL

Filled with a variety of features like Label Creator for better optimization of your daily shipping routine, Track & Trace that enables your customers to get a delightful delivery experience. Easy Return helps in automating your return management process, thus making it much easier than before. 

With customer support available in more than 7 languages, it enables you to fully automate your shipping process and allows you to keep scaling up your business internationally.  

Key Features

• Easy Return for automating your return management process.
• 160+ different local and global partners to choose your carriers from.
• Availability of 7 languages for tracking notifications.
• Branded tracking emails.
• Availability of carrier rates comparison.

Rating: 3.1/5.0

Price: Free Forever Up to 30 Shipments per Month.

Shopify app link

Try our Shopify Shipping Rates App and take full control of your shipping rates. Customizable shipping rules with complete flexibility to display accurate prices.

Frequently Asked Questions (FAQs)

Where to Find Return Orders in Shopify?

To find the number of returned orders in Shopify, simply follow these easy steps:

• Log in to the Shopify admin dashboard. Select Analytics 
• Navigate to Reports > Finances, and then Finances Summary.
• Once you are in the Finance Summary Report, Select Returns and use the month to date button to modify the date range.
• Scroll down, and you should see the number of returned orders.

Wrapping Up!

Having a return app increases your overall productivity and helps your brand to grow with much more possibilities and increased customer loyalty. The above discussed 13 best return apps for Shopify can help you improve customer retention, satisfaction and encourage them to order more from you.

If you think we missed any popular and excellent app which was worth mentioning, please leave us an email at marketing@logbase.io. Want to grow your Shopify store, subscribe to our newsletter and receive our in-depth Shopify guides.