9 Best Order Tracking Apps For Shopify To Boost Sales [2024]
Last updated on
April 24, 2024
If you're a Shopify merchant, you know that automating your operations can save you a lot of time. You may not have had to worry about order tracking in the past, but as your business scales up (congrats!), managing customer expectations around when their package is going to arrive can become a headache. Mission out on these small yet important details in a competitive business, especially like an eCommerce store can be a lethal move.
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Thankfully, there are plenty of order tracking apps for Shopify out there that can make this process easier by sending automatic status updates and notifications to customers along the way. To make things convenient for you, we curated a list of the 9 best order tracking apps for Shopify by thoroughly analyzing their app ratings, reviews, UI/UX, features, and pricing.
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We hope this information will help you in your quest to find the best app. So sit back, relax, and let's get started!π
Why Use an Order Tracking App for Shopify?
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You may be wondering why you should use an order tracking app for Shopify.
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The answer is that it can:
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- Increase customer satisfaction and provide a better customer experience: This will make your customers feel like they are being taken care of, which in turn increases sales.
- Track orders in real-time: You will know exactly when to expect delivery and whether the delivery has been completed successfully or not. If there's a problem, you'll be alerted immediately so that you can act accordingly and get things solved quickly - before damage occurs, or any more money is lost!
- Track orders by location (geolocation): This means that you'll know exactly where your products are at all times, from leaving your warehouse to the moment they reach their destination - no matter what happens along those paths! This gives you valuable information about which areas need better service or logistics improvements so as not to affect customers negatively if possible."
Let's Unveil the 9 Best Shopify Order Tracking Apps
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1. AfterShip Order Tracking & SMS
by Automizely & AfterShip
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Being used by over 30,000 Shopify Plus and Shopify shop owners, AfterShip is one of the best order tracking apps for Shopify stores. This app helps you to increase your overall sales. It also helps you to engage more consumers with a tailored tracking experience. With over 7 different notification triggers to choose from, it helps you to work with a flexible drag-and-drop email editor.
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It automatically inserts AfterShip's tracking link into your Shopify store so that consumers can easily follow shipments on the purchase confirmation and order history pages. It also allows you to add a tracking link to your store's header, footer, or both to make it simple to track orders.
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Furthermore, it enables you to substitute the shipper's tracking URL with its auto-generated URL to direct visitors to your website. As the links redirect to the webpage housed in your domain, this improves organic reach and SEO.
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Key Features
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- Powerful insight on shipments, notifications, and more.
- Multiple shipping solutions, including UPS, DHL, USPS, and China EMS.
- Ability to customize the tracking page using your logo and store URL.
- Smart dashboard to monitor your current order status.
- Ability to automatically generate a tracking page for each shipment.
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Rating: 4.7/5.0
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Price: Plans are as follows: 7-day free trial, Free (FREE), ESSENTIALS ($11/month), ESSENTIALS PLUS ($35/month), and a PRO plan ($119/month).
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2. Tracktor Order Tracking
by ShopPad Inc.
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Tracktor is also an excellent order tracking tool that you may use for your Shopify store. It seamlessly integrates with Shopify Flow, allowing Shopify Plus shops to construct powerful automation whenever a customer's shipment status changes. Although much of the tracking occurs on your Shopify store, customers still receive status updates by inputting their email ID and order number into the order tracker.
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Furthermore, with this app, all orders can be tracked in real-time. You may also include tracking links in your automated emails and client updates, eliminating the need for customers to visit your website. With 1000+ carriers across the globe, you and your customers are always aware of the packageβs location. It enables you to present your consumers with intelligent recommendations for additional goods based on their order history.
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Key Features
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- Real-time package lookup.
- Fully integrable with Shopify Flow.
- Integrates with 1,000+ carriers across the globe.
- Add tracking links directly in your automated emails.
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Rating: 4.7/5.0
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Price: Plans are as follows: HOBBY ($9.99/month with $0.04 per order), PROFESSIONAL ($36/month with $0.04 per order), BUSINESS ($99/month with $0.03 per order), and ENTERPRISE ($249/month with $0.02 per order). A 14-day free trial.
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3. Order Tracking & Reviews
by Shipway
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This app allows you to notify your consumers about shipments that arrive from all around the world. Simultaneously, you may easily reduce consumer requests, therefore boosting your experiences. This app can notify your customers of their delivery by both email and SMS.
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Furthermore, your consumers may check the status of their purchases on your online store. Net Promoter Score can be used to measure your customer satisfaction. Other significant advantages of this app include tracking the airway bill number from several carriers in one location and displaying the cargo status in detail. These features help you to reduce consumer demand, while also improving the post-purchase experience for both you and your customers.Β
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Key Features
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- Branded Tracking Page & URLs.
- Allows to schedule reviews by automatically updating fulfillment status back into Shopify.
- NPS score and reviews collection to measure customer satisfaction.
- Real-time tracking with 650+ carriers across the globe.
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Rating: 4.5/5.0
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Price: Plans are as follows: Free (Free), STARTER ($9/month), GROWTH ($49/month), and ENTERPRISE ($99/month). A 7-day free trial is also available.
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4. Order Lookup
by venntov
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This app helps minimize the effort of addressing support inquiries by providing buyers with real-time order tracking information. With a completely configurable Order Lookup page, you can add a user-friendly interface to your Shopify business. Customers may search for information on the delivery process by entering both their email address and the order number.
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Moreover, as a business owner, you may easily provide any notes or tracking information. By employing this extension, you will undoubtedly minimize the number of support inquiries from consumers, perhaps saving you time and money. You may also feel free to modify its appearance and its output information.
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Key Features
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- Allow customers to track their orders in real-time.
- Reduce the number of customer assistance requests significantly.
- Obtain order details by inputting your email address and order number.
- Ability to change the display styles and information output.
- Assist in the language of choice.
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Rating: 3.9/5.0
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Price: Plans are as follows: $10/month with 100 lookups. You can also avail a 7-day free trial.
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5. Trackr Order Tracking
by Shark Byte, Inc
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This app seamlessly integrates itself into your store, using your theme's settings,Β making it appear to be a part of it. It collects real-time data from several carriers to offer your customers the most up-to-date information on their transactions. When a consumer inputs their order details, the app collects the necessary data and displays the most current and accurate information on the progress of their purchase. If the order's status changes, the app alerts your customers. This keeps them up to date on their orders without you having to give them manual updates or engage with them.
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You may also customize all reminder emails and apply personal touches to the mailings to make them more consistent with your brand. It also displays all tracking data in various languages such as English, French, Spanish, and Chinese.
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Key Features
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- Seamless integration with your store.
- Customizable notifications with your business logo, customer name, and website connect.
- Real-time information from more than 900+ Couriers.
- Ability to translate tracking checkpoints information into various languages.
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Rating: 4.1/5.0
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Price: Plans are as follows: MONTHLY ($9/month with $0.02/additional tracking when plan tracking is over), MONTHLY PRO ($19/month), ANNUAL ($4/month), and ANNUAL PRO ($6.50/month). A 15-day free trial is available.
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6. Omega β Email & Order tracking
by Omega
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With this app, you get support for multiple themes for the tracking page. This allows you to reduce the overall time and effort required to design the tracking page. Also, with timely alerts and built-in email automation, you never have to worry about your client's concerns regarding shipment tracking.
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To boost your productβs overall sales, it shows product recommendations. With more than 300 couriers all around the globe, it ensures your customers are always aware of their productβs location. It allows you to easily import your existing orders into the omega app.Β
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Key Features
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- Supports multiple themes for the tracking page.
- Shows product recommendations to boost sales.
- Omega built-in email automation.
- Automatic & accurate courier matching.
- Supports 300+ couriers all over the world.
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Rating: 4.9/5.0
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Price: Plans are as follows: FREE (Free), BASIC ($7.99/month), PROFESSIONAL ($14.99/month), and ENTERPRISE($34.99/month). No free trial is available.
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7. Easyship β All in One Shipping
by Easyship
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Easyship provides order tracking by emailing clients a URL that allows them to track in real-time. This app helps you both in saving money on shipping, marketing worldwide, and speeding up your communication. Also, every store utilizing this app is greeted with instant access to thousands of courier choices, helping them to save more money and time.Β
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Furthermore, clients are constantly updated about the progress of their shipments via personalized tracking emails. You can send emails with your branding to provide clients with a fully branded journey from purchase to receipt. Also, it is free to install, which adds up to its charm.
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Key Features
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- Offers up to 91% off discounted courier rates.
- All-In-One Shipping Platform.
- 250+ courier services.
- Powerful shipping rules to automate your workflow.
- 24/7 support from logistics and shipping experts.
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Rating: 4.4/5.0
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Price: Plans are as follows: Free to install
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8. Track Order β Order Tracking
by TrackingMore
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This order tracking extension can handle up to 1000+ couriers worldwide. This allows it to automatically recognize the tracking number and promptly notify you of the precise status of all deliveries from your Shopify store. It also includes filtering and sorting by dates, tracking status, destinations, and couriers.
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Also, all of your orders are completely updated automatically. You no longer need to manually send email notifications to your purchasers informing them of the status of their orders. You can also automate the process so that your clients receive email alerts when the product is "Out for delivery" and "Delivered."Β
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Key Features
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- 1000+ couriers worldwide.
- Accurate and automatic courier matching.
- Smart dashboard to search, filter and export your orders.
- Product recommendations to drive additional sales.
- Easy to install and migrate.
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Rating: 4.7/5.0
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Price: Plans are as follows: Free (Free), PRO ($9/month), PRO ($49/month), and ENTERPRISE ($229/month). A 14-day free trial is available.
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9. Parcel Panel Order Tracking
by UpperCommerce
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This app helps you to save more time by providing real-time multipurpose tracking and a branded tracking page under your domain. Automated e-mail notifications and visual tracking status analysis are also provided. With this app, you get to choose which shipping data are disclosed to the consumer. The carrier's name or logo, goods quantities, and even maps can all be hidden or revealed. Branded monitoring web page precisely complements your store theme with plenty of custom components to impress and engage your clients.
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You may also make custom order popularity to notify clients about your delivery method before delivery. Additionally, you could include the estimated delivery time in your orders so that the buyer always knows when to expect it.
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Key Features
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- 1000+ couriers supported worldwide.
- Smart dashboard for searching, filtering, and exporting your orders.
- Powerful analytics for your shipments, notifications, and recommendations.
- Integrates with Shopify Flow for easier automation.
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Rating: 4.9/5.0
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Price: Plans are as follows: Free (Free), ESSENTIAL ($9/month), PROFESSIONAL ($49/month), and ENTERPRISE ($399/month). A 7-day free trial is available.
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Frequently Asked Questions (FAQs)
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Which are the Best Free Shopify Order Tracking Apps?
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- AfterShip Order Tracking & SMS by Automizely & AfterShip
- Order Tracking & Reviews by Shipway
- Omega β Email & Order tracking by Omega
- Track Order β Order Tracking by TrackingMore
- Parcel Panel Order Tracking by UpperCommerce
Final Word
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These 9 best order tracking apps for Shopify let you manage orders and shipments across multiple sales channels from one dashboard. It also helps you keep track of any issues that may arise during fulfillment by providing real-time updates throughout the process.
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As you can see, this helps you run your business operations seamlessly without having to worry about the headaches associated with managing multiple apps or platforms at once!
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We hope this review blog helped you in your research to find the best order tracking app. If there is a worthy app worth mentioning in this list, do let us know at marketing@logbase.io. Hit subscribe π§ to receive our detailed Shopify growth guides.Β
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