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11 Best SMS Apps For Shopify To Drive Customers [2024]
Last updated on
April 24, 2024
Are you an entrepreneur running a Shopify e-commerce store and looking for a cost-effective way to boost your conversion rates? Do you want to recover abandoned carts, increase sales, and build customer loyalty, but don’t know where to start? Don’t worry, we’ve done the legwork for you and curated a list of the 11 best SMS apps for Shopify.
These Shopify SMS marketing apps will help you to effectively do text marketing, recover abandoned carts, convert customers, and much more without you having to do any manual work. We created this review guide by properly analyzing app ratings, reviews, features, customer support, pricing, and many more subjective characteristics. We hope that this information will aid you in your quest for the finest SMS app for your Shopify store.
5 Reasons Why Businesses Should Use SMS Marketing
Several industries have realized the true potential of text message marketing and started using it to enhance customer communication and increase their ROI. SMS or text messaging was always seen as a mode of personal communication, but after witnessing the steep growth in smartphone usage, businesses started to use it as a marketing channel.
1. High open rates and better conversions
As compared to phone calls or emails, SMSs have a higher open rate, to be precise 98%. With SMSs, you can be assured that your critical marketing messages are properly read by your target audience.
SMS offer way better conversion rates than its modern counterparts. Customers are more likely to check out your business and respond to offers or promotions shared via SMS than any other marketing channel.
2. Cost-effectiveness
With cloud messaging services, SMS become a more cost-effective option for businesses. Cloud telephony service providers offer Bulk SMS features via SMS API or through their platform, which enables businesses to reach thousands of customers in just a few clicks.
3. Get a deeper understanding of your customers
SMSs gives you the ability to easily collect feedback from your customers through surveys. A study shows that on average, 31% of customers will answer a survey via SMS within an average response time of slightly over 5 minutes. You can easily get results within a short period.
4. Can integrate with other channels
For a business to grow and compete with other businesses, all marketing channels must work together to drive consumers. SMS is a great way to achieve this and support other channels like emails, and social media.
With its high open rate, you can use it to remind customers to check out emails sent by the brand days ago. A simple tagline like have you checked your email can boost your open rates to as high as 30%.
5. Increased customer satisfaction and brand image
Annoying customers by sending consistent SMSs without any way to Opt-out would be the last thing any user-centric business would want to do. Shortcode and long code numbers enable customers to Opt-in or Opt-out of the text messages. To make things more convenient for the customers, businesses can configure keywords to answer easily.
By giving your customers the ability to stop receiving your messages, you’re boosting their experience and building brand loyalty.
Let's dive deep into the list!
Let's Uncover The 11 Best SMS Apps For Your Shopify Store
1. SMSBump SMS Marketing by Yotpo
by SMSBump Ltd
Being amongst the best Shopify SMS apps, SMSBump by Yotpo helps you to run text marketing campaigns that convert. It offers various pop-ups, floating buttons, an email converter, and much more to build your GDPR/TCPA compliant SMS subscriber list. With its out-of-the-box automation such as customer win-back, abandoned cart recovery, product upsell, welcome series, COD, and more, it ensures that you never miss out on any chance to drive more customers.
The app also gives you the ability to run MMS campaigns and boost conversions by sending PNG images, and GIFs to your US customers. Its country limitation function allows you to send communications solely to specific countries. Also, the availability of emojis helps you to make your SMS interesting and fun for your customers.
You can also send automated messages to your customers based on their timezones to ensure they always receive your messages at the right time. Its A/B testing features let you run multiple variations of an SMS message and simultaneously measure performance.
Key Features
- GDPR/TCPA compliant SMS Marketing list.
- In-app Analytics for a detailed view.
- ROI Powered Text automation.
- Mobile-optimized pop-ups.
- Sharable links, automatic landing page builder.
Rating: 4.8/5.0
Price: Plans are as follows: Growth ($19/month), Prime ($59/month), Powerhouse ($199/month), and Enterprise plan which has custom pricing. A free plan is also available.
2. SMS, Web Push, Email ‑ FirePush
by Firepush
SMS, Web Push, and Email by Firepush is also a great app worth considering. It offers you the ability to send promo campaigns, and recover abandoned carts with unlimited emails, SMS, and push notifications. This comes in very handy to recover the lost sales of your products and services. You may use Firepush to send SMS for any type of client engagement. With this, you'll be able to provide a more personalized consumer experience to your clients as a brand.
Also, with its automated email and push notification campaigns, you can do wonders in promoting your brand. Using customer win-back, email, and SMS marketing campaigns, you can drive more sales from your current customers and grow your Shopify business. Other features include Back in stock SMS notifications, new item launches, order SMS confirmations, price drop alerts, bulk emails, and a lot more.
Key Features
- 11 distinct SMS marketing campaign types to choose from.
- Bulk text messaging campaigns for thousands of subscribers.
- Helps in increasing the lifetime value of the customer.
- Offers personalized strategic sessions for increased benefits.
- Allow you to manage three marketing channels i.e. SMS, push notifications, and email.
Rating: 4.8/5.0
Price: Plans are as follows: BASIC plan and PRO plan that are free up to 250 contacts and an ENTERPRISE plan that has custom pricing.
3. Postscript SMS Marketing
by Postscript
Postscript’s SMS marketing Shopify app comes with its own sets of features. It features the ability to track the performance of your SMS messages, campaigns, and automation. It makes it much easier for you to keep track of your SMS text marketing program. Furthermore, it features premium account management and onboarding features for Shopify Plus stores.
With its SMS marketing compliance, it allows quick creation of TCPA compliant online stores through their onboarding flow. To make your opt-out list easier to manage, they automatically handle customer requests to opt out of SMS with advanced screening.
They also offer SMS automation templates for order status, follow-ups for new purchases, and various Shopify triggers. This makes automating your text message marketing much easier than before.
Key Features
- Track the performance of your SMS messages, SMS automation, and SMS campaigns.
- Premium account management and onboarding features for Shopify Plus stores.
- SMS automation templates for order status, follow-ups for new purchases, and various Shopify text message triggers.
- Win back automation with discount codes and abandoned cart reminders can be set up.
- Ability to create a TCPA-compliant SMS subscriber list.
Rating: 4.9/5.0
Price: Plans are as follows: $0 PLATFORM FEE i.e. free, GROWTH plan for $100/month, PROFESSIONAL plan for $500/month. A 30-day free trial is also available.
4. Omnisend Email Marketing & SMS
by Omnisend
This app offers product picker lists that are automatically generated. It also has a drag-and-drop email builder for simple customization. It also has the potential to send well-targeted tailored communications via email, SMS, and other channels. This helps to enhance your customers' conversion rates and, as a result, your total sales.
Furthermore, no coding is necessary to make even the most minor adjustments to the program. This app also provides 24/7 assistance via email and live chat, which is useful if you are having problems with the app. With its built-in email list cleansing tool, you get improved audience optimization.
Key Features
- Drag & drop email builder.
- Automatic product picker listing.
- Audience optimization with in-built email list cleaning.
- Boosts conversions with well-targeted, personalized messages across email and SMS.
- 24/7 live chat & email support.
Rating: 4.7/5.0
Price: Plans are as follows: Free plan, the STANDARD plan for $16/month, PRO plan for $59/month.
5. Recart: SMS & Messenger
by Recart
Recart offers built-in SMS stats. Also, with a real-time dashboard to work with, it makes it easy for you to track everything in a much more seamless manner. It also helps you in making sure to send messages directly to your subscribers. This helps in getting more attention from your subscribers and increases the conversion rates.
This app offers high opt-in rates. It provides your subscriber customers with ease to subscribe to your SMS or messenger lists with just two simple clicks. With its abandoned cart recovery feature, it helps you to drive back potential buyers and convert them into repeat customers. It also helps you to send one-off campaigns that subscribers can immediately respond to. Also, unlike emails, the SMS texts don’t end up in spam folders, which helps boost the conversion chances.
Key Features
- Built-in SMS stats with real-time dashboard for better understanding.
- WYSIWYG drag & drop editor.
- SMS and Facebook Messenger marketing.
- Abandoned cart recovery for higher conversion.
- Dedicated Customer support is available.
- Ability to integrate with various EMS and other 3rd party apps such as Klaviyo, Omnisend, Gorgias, and Drip.
Rating: 4.8/5.0
Price: Plans are as follows: Free plan, PRO plan for $29/month, SCALE plan for $499/month, and a 14-day free trial.
6. Cartloop SMS Marketing
by HonestTech
Cartloop SMS marketing app offers you the ability to create SMS marketing campaigns. This helps you to diversify your strategies and helps you to create much more accurate campaigns. This app features +31% Conversion rates and popups for collecting more SMS and email subscribers for your store. It is also Shopify plus ready, thus it supports all the Shopify plus stores too.
With its 24/7 concierge team, it assists your shoppers with their shopping. This way, they easily get answers to their questions in a much less time frame. It offers unique discount codes to attract more customers. It also offers $20,000+ in free credits with various apps such as Recart, Shogun, LimeSpot, and ShipBob. Various integrations such as Gorgias, Zendesk, Klaviyo, ReCharge, Zipify, and Carthook are also available.
Key Features
- Popups for SMS and email list growth.
- Campaigns for SMS marketing.
- Dedicated phone numbers for two-way SMS communications.
- Supports Shopify Plus.
- $20,000+ in free credits with various applications such as Recart, Shogun, LimeSpot, and ShipBob.
Rating: 4.9/5.0
Price: Plans are as follows: ESSENTIAL for free, GROWTH plan for $99/month, and PRO plan for $299/month.
7. Email Pop up, LiveChat & SMS
by Flowio
This application allows you to quickly build gorgeous exit-intent pop-ups and email pop-ups. This makes it much easier to capture visitors' emails and convert them into prospective buyers. With its ability to send hyper-targeted emails & SMS to your potential customers, it helps you to grow your sales. You can also set up automated welcome series & cart recovery in mere minutes. It also allows you to show automated chat messages based on visitors’ behavior.
This helps you to provide them with instant support and turn them into happy customers. You also get access to tons of pre-built automation. This automation covers most of the common use cases and can be run within minutes. These use cases include welcoming new users, recovering abandoned orders, and cross-selling recommendations.
Key Features
- Ability to create stunning popups in minutes.
- Easy to set up automated welcome series & cart recovery.
- Ability to show automated chat messages based on visitors’ behavior to provide instant support.
- Easy to migrate from other SMS & Email platforms.
- Live chat for quick response.
Rating: 5.0/5.0
Price: Plans are as follows: FREE TO INSTALL plan and ADVANCED PLAN for $19/month.
8. Email Marketing Newsletter SMS
by SmartrMail
With beautiful forms and pop-ups, this Shopify app helps you to re-target your visitors. This makes it easy for you to convert your subscribers into first-time buyers. It assists you in increasing your sales by introducing the greatest converting sales channel.
It also features best-practice email automation, which comes pre-installed with this app. This helps you to enable your welcome emails, win-back emails, and abandoned cart emails with just a click.
With this app, you also get free email templates that are automatically generated from your store’s theme. Also, with its fully-featured email marketing you get a newsletter, automation, SMS, Pop up, and much more. It also features a newsletter builder to help you create newsletters quickly. You will also receive over a hundred professional email templates that are entirely customizable. This allows you to tailor these templates to your company's requirements.
Key Features
- Fully featured email and text message marketing.
- Easy to automate Emails & SMS.
- Newsletter Builder for increased efficiency.
- Various custom email flows are available.
- 100+ professional and customizable email templates.
Rating: 4.9/5.0
Price: Plans are as follows: FREE PLAN, STANDARD PLAN for $19/month, and UNLIMITED PLAN for $99/month.
9. Privy ‑ Pop-Ups, Email, & SMS
by Privy
This app offers campaign triggers to help you increase conversion rates by displaying your offer to visitors at the proper moment. This app has real-time dashboards that allow you to track revenue generation and allows you to utilize A/B tests. You may also quickly send professional-looking newsletters with the potential to automate your email marketing. You may also increase your chances of repeated sales by sending order follow-up emails and saving abandoned carts.
Advanced targeting makes it easy to send targeted messages depending on device kind, page URL, location, and many other factors. Privy Text may also be used to deliver triggered text messages, such as abandoned cart reminders and welcome greetings.
It also helps you to increase your average order value. It does this by running cross-sell campaigns and free shipping bars for you. You may also select from hundreds of high-converting themes and may completely personalize your design.
You may also connect your contacts to more than 50 email marketing providers, like Mailchimp, Klaviyo, Bronto, Conversio, and others.
Key Features
- Campaign Triggers to improve the conversion rate.
- Cross-sell campaigns & free shipping bars to increase your average order value.
- Real-time dashboards to monitor your revenue generation, key metrics, and A/B tests.
- Ability to automate your email marketing.
- Simple yet powerful campaign designer for wider customizations.
Rating: 4.6/5.0
Price: Plans are as follows: 15-day free trial, FREE plan, STARTER PLAN for $15/month, GROWTH PLAN for $45/month and CONVERSION ONLY plan for $70/month.
10. SMS Marketing Automation
by MessageMedia
Being ranked tenth on our list, SMS marketing automation is completely free to install. You can quickly gather mobile phone numbers using its mobile-friendly pop-up forms to develop your SMS subscriber list. It also allows you to add a "send SMS" action to your automation processes. This provides considerable help for you in providing your consumers with a fully omnichannel experience.
This tool also provides additional insights into your text marketing campaigns, all from within your reporting and analytics dashboard. It also eliminates duplicate phone numbers from your contact list automatically. This saves you time and effort. You may also send and receive text messages from anywhere in the world. Customers can also be contacted directly through the platform.
Key Features
- 26% abandoned cart recovery rate.
- Ability to send special offers, loyalty rewards, and back-in-stock notifications via SMS to grow brand loyalty.
- Integrable with Shopify Flow.
- It automatically shortens URLs to 22 characters to conserve SMS credits.
- Schedule campaigns to maximize open rates.
Rating: 4.8/5.0
Price: Plans are as follows: Free to install.
11. Push Notification, Email & SMS
by Softpulse Infotech
Another excellent choice for Shopify SMS app for your Shopify store is soft pulse infotech's push notifications, email, and SMS. It has a cart recovery automation tool that allows you to recover abandoned carts using SMS, push, and email remarketing. It is simple to collect more leads with strong email capture pop-ups. Furthermore, it has ready-to-use processes and pre-built automation, reducing your overall workload.
Custom-tailored campaigns allow you to target a broader range of people. This improves overall conversion rates and expands your subscriber base. It aids in increasing client retention and engagement from the time they enter the store until their item is sent. Even if they are no longer available in the store.
Key Features
- Pre-built automation.
- Ready to use workflows.
- Convert sales from your email, push & SMS list.
- Custom personalized campaigns to target audience.
- Various order notifications such as order shipping, order fulfillment/tracking, and order refund.
Rating: 4.9/5.0
Price: Plans are as follows: Free, Basic plan for $9.99, Standard plan for $14.99, Advanced plan for $29.99, and Premium plan for $49.99.
Wrapping Up
These days, having an SMS marketing app for your Shopify business is critical, especially if you own an e-commerce store. These applications are well-known for assisting you in converting more customers using automation and helping you grow your Shopify businesses.
However, deciding which one to select may be a time-consuming procedure, to make things easy for you, above we discussed the 11 best SMS apps for Shopify to drive customers in 2022.
If you think we missed any popular and excellent SMS marketing app which was worth mentioning, please leave us an email at marketing@logbase.io. Want to grow your Shopify store? Subscribe to our newsletter and receive our in-depth Shopify guides.
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